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Face to Face Education Terms and Conditions

Face to Face Education Workshops/Training

(a) For each course we require a minimum number of students for it to proceed. If this number is not reached, the course will be cancelled three weeks prior to course commencement. If you plan on booking flights and accommodation, we advise you to hold off on booking flights and accommodation until the decision is made. All students will be notified if the course is cancelled, otherwise the course will proceed.

(b) Full payment must be made upon booking. We reserve the right to change our cancellation and refund policy at any time. Any payments made during a payment plan will not be refunded if there is a change of mind.

(c) We do not offer refunds or cancellations, however please contact us in the following conditions and we will do our best to accommodate on a case-by-case basis:

(i) In extreme circumstances, a transfer to another course may be available as a special consideration and an AUD$100 admin fee is applicable. The transfer must be used for an existing course on offer at the time of the requested transfer. A valid credit card number will be required to hold any spot within the transferred course. This enables us to hold your spot, but will also be used in the event of a no-show at any course.

(ii) Substituting a person for a course is acceptable prior to course commencement and must be organised by the student made the original booking.

(iii) If you do not show up to a course, there will be no transfer or no refund.

(iv) If you are unable to attend a postponed course due to COVID-19, Pandemics, or other related Force Majeure, Sharon Blain Education will provide you with a credit note to be used towards another scheduled class with no expiry date (however we cannot guarantee what, or if, Face to Face courses will be offered in the future). If you are unable to attend a future Face to Face class, Sharon Blain Education will provide you with access to selected online classes available at sharonblain.com as the alternative solution. Refunds to courses are not available.